Can You Return Shoes On Goat?
Yes, you can return shoes on GOAT, but there are a few conditions that must be met:
- You must request a return within 3 days of receiving the shoes.
- The shoes must be in the condition they were in when you received them, including the original packaging and tags.
- The shoes must not be worn or damaged.
To initiate a return, you can either tap “Request Return” in the GOAT app or contact GOAT customer support. Once your return request is approved, you will be sent a return shipping label. You must ship the shoes back to GOAT within 3 days of receiving the return label.
Once GOAT receives your returned shoes, they will be inspected to ensure that they meet the return conditions. If the shoes meet all of the conditions, GOAT will issue you a refund in the form of GOAT credit. You can use your GOAT credit to purchase other items on GOAT.
Note: GOAT does not accept returns on sporting merchandise.
How does the return process work on the Goat platform?
The return process on the GOAT platform works as follows:
- To initiate a return, you must request one within 3 days of receiving your order. You can do this by tapping “Request Return” in the GOAT app or by contacting GOAT customer support.
- Once your return request is approved, you will be sent a return shipping label. You must ship the item(s) back to GOAT within 3 days of receiving the return label.
- Once GOAT receives your returned item(s), they will be inspected to ensure that they meet the return conditions. The item(s) must be in the same condition as when you received them, including the original packaging and tags.
- If the returned item(s) meet all of the conditions, GOAT will issue you a refund in the form of GOAT credit. You can use your GOAT credit to purchase other items on GOAT.
Please note that GOAT does not accept returns on the following items:
- Sporting merchandise
- Special items (e.g., Vintage, Sample, ID, Custom, Defect, Pre-Release)
- Any used items
- Any GOAT Storage items
- Any items listed as “Final Sale” on the checkout page
- Any items shipped to a freight forwarder or a delivery address in the People’s Republic of China
If you have any questions about the return process, please contact GOAT customer support.
Is there a time limit or window within which shoes can be returned on Goat?
Yes, there is a time limit for returning shoes on GOAT. You must request a return within 3 days of receiving your order. If you miss the 3-day deadline, your return will not be accepted.
To initiate a return, you can either tap “Request Return” in the GOAT app or contact GOAT customer support. Once your return request is approved, you will be sent a return shipping label. You must ship the shoes back to GOAT within 3 days of receiving the return label.
If you have any questions about the return process, please contact GOAT customer support.
Are there any fees or costs associated with returning shoes through Goat?
Yes, there are some fees and costs associated with returning shoes through GOAT. You will be responsible for paying the return shipping costs. Additionally, if you paid for priority shipping on your original purchase, you will not be refunded for that cost.
Here is a summary of the fees and costs associated with returning shoes on GOAT:
- Return shipping cost: This will vary depending on the weight and dimensions of the package and the distance it needs to travel.
- Priority shipping refund: If you paid for priority shipping on your original purchase, you will not be refunded for that cost.
For example, if you purchased a pair of shoes for $100 with priority shipping for $10, and you decide to return the shoes, you would be responsible for paying the return shipping cost. Additionally, you would not be refunded for the $10 priority shipping cost.
Please note that GOAT does not charge any additional fees for processing returns.
Resources
- https://www.goat.com/returns-old
- https://www.reddit.com/r/Goatapp/comments/m3w2td/goat_return_policy/
- https://tradexcelgraphics.com/can-you-return-shoes-on-goat/
- https://donotpay.com/learn/goat-return-policy/
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